Every effort is made to ensure that your rented home is of the highest standard; however, from time to time you may find the odd problem.
Small repairs and the day to day running of the property are the tenants responsibility, however in certain circumstances you may not be able to solve the problem. Don’t panic! We at hive have been instructed to fix the fault or repair any damage to your property. Read on to learn how to report a fault and find out our standard response times.
Please be aware that you will be charged for any call out made deemed unnecessary or falling under the tenant’s responsibility (like changing a light bulb) so be sure before you call us!